A team of researchers at the Georgia Institute of Technology’s Schiller College of Business has conducted experimental studies to see if positive emotional displays improved customer...
Chatbots are a fundamental part of today’s artificial intelligence (AI) technologies. If you have any connection to modern technology, you have encountered chatbots at some point....
Chatbots are specialized computer programs that can interact with customers through audio or text. Through the use of artificial intelligence (AI), chatbots can simulate humans, and...
A new study from China has found that several popular chatbots, including open domain chatbots from Facebook. Microsoft and Google, exhibit ‘severe mental health issues’ when...
Some questions are unanswerable because they contain incorrect information – presuppositions that the person hearing the question must filter and renounce. This assumes, of course, that...
Facebook has recently launched an open-domain chatbot dubbed “Blender”. As the BBC reported, Facebook’s Blender is its largest-ever open-domain chatbot and according to the company, it’s...
As impressive and useful as virtual assistants like Siri, Alexa, and Google Assistant are, their conversational skills are typically limited to receiving certain commands and delivering...
