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A New Report Claims Artificial Intelligence Skills Will Be Most In-Demand

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Udemy, the largest online learning source, just published its Udemy for Business  2020 Workplace Learning Trends Report: The Skills of the Future (48 pp., PDF, opt-in). As Forbes noticed, the report claims that it is now key “to prepare workforces for the future of work in an AI-enabled world.” The report states that “In the world of finance, investment funds managed by AI and computers account for 35% of America’s stock market today,” citing a recent article in The EconomistThe rise of the financial machines.

For their part, in the report, Udemy notes that AI is reshaping the world of work. The organization notes that 65% of the leaders cited that AI and robotics are an important or very important issue in human capital. Still, only  26% of the organizations Udemy surveyed are ready or very ready to dress the impact of these new technologies.

Udemy notes five key trends in 2020:

Trend 1 – AI will go mainstream in 2020

Trend 2 – 2020 is about realizing the full potential of humans and machines

Trend 3 – Learning & development is starting to tackle reskilling the workforce

Trend 4 – Organizations are building a data-driven culture

Trend 5 – Countries across the world are upskilling in highly coveted tech skills

Detailing their predictions concerning specifically AI and robotics, the Udemy report also notes that TensorFlow, an end-to-end open-source platform for machine learning “is the most popular tech skill of the last three years, exponentially increasing between 2016 and 2019.”

Its other two key projections according to Forbes are Udemy’s view that there will be a “robust demand for AI and data science skills, in addition to web development frameworks, cloud computing, and IT certifications, including AWS, CompTIA & Docker.” Also, SAP expertise (knowledge and qualifications of the  enterprise software to manage business operations and customer relations) “is projected to be the fastest-growing process-related skill set in 2020.”

In more detailed projections, it is said that “TensorFlow, OpenCV, and neural networks are the foundational skills many data scientists are pursuing and perfecting today to advance their AI-based career strategies. “ All these skills are a basis for understanding and developing artificial intelligence apps and platforms.

Talking about TensorFlow, Forbes notes that it is “a free and open-source software library for dataflow and differentiable programming across a range of tasks. It is a symbolic math library and is also used for machine learning applications such as neural networks. “

The other closely connected category in which Udemy found strong interest is Robotic Process Automation (RPA) and Business Process Management (BPM). As explained, Robotic Process Automation (RPA) refers to the use of process automation tools to quickly replicate how human beings perform routine daily office work using popular productivity apps including Microsoft Excel, databases, or web applications.


Former diplomat and translator for the UN, currently freelance journalist/writer/researcher, focusing on modern technology, artificial intelligence, and modern culture.