What is IT Operations (ITOps)?

IT Operations, or ITOps, are the processes and services that an organization’s IT staff administers to internal or external clients. ITOps makes up the ITOperations Management framework in ITIL (Information Technology Infrastructure Library), which includes ITOps, applications management, technical management, and service desk.ITOps is an integral tech team within most businesses, typically composed of a … Continue reading What is IT Operations (ITOps)?