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Beyond the Burden: How AI Transforms Tax Compliance into a Strategic Asset

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Few things in the world change as often as tax regulations and today’s shift toward real-time payments has pushed that pace even further. The growth of real-time payment systems, global e-commerce and new business models such as digital subscriptions means every transaction is a potential tax event that must be accurately classified, calculated and reported. At the same time, compliance teams are expected to keep companies on the right side of thousands of local, state and national rules that change constantly.

The result is pressure to move faster while navigating jurisdictional complexity and new digital mandates like mandatory e-invoicing. The Tax Foundation found that 7.1 billion hours are needed to comply with tax codes which equates to $388.1 billion each year in lost productivity. Accounting and finance teams, especially those operating global stacks built on ERP platforms, face two persistent issues: Tax outcomes rely on accurate product-level attributes, and those attributes are rarely stored in one place. Attributes are scattered across supply chain, ERP and commerce platforms, forcing teams into hours of manual field mapping every time a rule changes. That level of repetitive work simply doesn’t scale.

Many teams are still working inside legacy systems never designed for modern transaction volume. As rules evolve, those systems introduce errors, slow reporting and pull compliance teams away from higher-value analysis and risk work.

Automating and Collaborating with ERPs

As global commerce expands, compliance work has become more complex due to the increasing fragmentation of data across embedded ERP ecosystems. Accounting and finance teams spend extraordinary amounts of time manually mapping data between these systems to reconcile fields, fix inconsistencies and ensure product data is formatted correctly for tax classification. Even a simple mismatch between a product description in an e-commerce platform and the tax code format required in another can slow down the reporting process. These manual workflows are tedious, time-consuming and nearly impossible to scale for companies managing thousands of SKUs across borders. Scaling challenges only intensify as organizations broaden their product categories or expand into new markets with unique rules.

AI is now stepping in to fill that gap for finance teams. By reading and analyzing tax regulation and varied product codes, AI can assign the appropriate tax code and attach a confidence score to each result. This replaces hours of manual SKU review with consistent classifications and clear confidence scores. In fact, workflow automation has been shown to reduce repetitive tasks by 60% to 95%, leading to time savings of up to 77% on routine activities. This creates more time for compliance teams to resolve discrepancies before they escalate into larger reporting issues and reduces the burden of continuous monitoring.

Despite the efficiency and speed of new AI capabilities, some manual review remains important. Confidence scoring helps teams prioritize which results require oversight, reducing low-value administrative review. According to a KPMG survey, 92% of US companies report finance function’s AI initiatives are meeting or exceeding their ROI expectations, demonstrating that automation with a touch of human oversight can reduce repetitiveness and diminish errors.

Minimizing Errors and Improving Efficiency

Legacy tax systems put financial teams through a series of tedious tasks that slow productivity and can result in penalties ranging from fines to forfeiture of business licenses when done incorrectly. The Tax Foundation estimates that complying with tax requirements costs the U.S. economy the equivalent of 1.8% of GDP, which is more than the corporate income tax is expected to generate in 2025. That number reflects the real cost of outdated, manual compliance processes that can’t keep pace with the accelerating evolution of tax policy.

Indirect taxes like VAT and sales tax intensify these challenges. VAT accounts for roughly 20% of total tax revenues across OECD countries and updated EU rules generated more than €33 billion in 2024. Governments worldwide are implementing real-time reporting systems, transactional data analytics and automated audit triggers. Errors that may have gone unnoticed in the past are now identified almost immediately. For businesses that plan to stay compliant, speed is a new factor in the process. By removing manual systems and processes, companies can ensure a quick response. Today, automation is playing a significant role in helping businesses remain compliant.

Companies operating internationally now must rely on new processes and systems to evolve. With international expansion and shifting mandates, companies now rely on processes and technology that can evolve alongside regulation. That’s driving rapid AI adoption across finance functions. Compliance becomes more predictable thanks to automation and with less time spent on manual data work, compliance professionals can shift focus toward strategy and risk mitigation, strengthening the organization’s financial resilience and growth.

As more companies expand into modern business models or new marketplaces, the volume of taxable events also multiplies. AI helps teams navigate these newer business models by flagging edge cases, applying the right rules and maintaining accuracy at scale. This level of precision and automation allows businesses to expand into new markets with greater confidence and support stronger relationships with partners and customers.

From Compliance Cost to Growth Driver

Tax compliance may never become simple, but it no longer needs to be a constant burden. With AI embedded into ERP and e-commerce ecosystems, companies can respond to regulatory shifts in real time, maintain accuracy at scale and ensure each transaction is handled correctly regardless of volume or complexity. This real-time adaptability ensures tax functions are prepared to be compliant even during unexpected scenarios.

Ultimately, this shift elevates the tax function. Instead of scrambling each time a rule changes, teams gain proactive systems that evolve alongside the business. Automation frees teams from low-value, high-volume tasks so they can focus on planning, forecasting and strategic risk mitigation.

In a business landscape defined by relentless change, AI is no longer optional. It is an underrated competitive advantage that transforms tax compliance from an expense to a proactive source of ROI for businesses.

Kevin Akeroyd is the CEO of Sovos, a leading SaaS platform focused on enabling 100% compliance in a digital, cross-border, regulated world. With experience at Fortune 500 companies like Oracle and Salesforce, as well as VC-backed and private equity-backed firms, he is known for driving growth through strategic vision and operational excellence.

Previously, Kevin was CEO of Magnit, growing revenue from $700M to over $2B and delivering a 4x+ MOIC return. At Cision, he led the company through a successful NYSE IPO (NYSE: CISN) and its eventual multi-billion-dollar private equity acquisition. At Oracle, he grew the Marketing Cloud division from $100M to over $1B through strategic acquisitions and organic growth.

Kevin’s leadership focuses on purpose-driven initiatives, inclusive culture, and sustainable growth, earning him recognition as a visionary leader in the tech sector.