Karen Downs is a digital workplace and intranet strategist with over 15 years of experience improving employee experiences and engagement. She is Senior Strategic Advisor, Intranet at Staffbase and founder of Intranet Advisors, LLC, providing consulting on intranet strategy, governance, content, search, and change management.
Karen has led intranet and digital workplace initiatives at NYU Langone Health, H&R Block, and Sprint Nextel, driving measurable improvements in adoption, productivity, and user experience. She has spoken at industry forums, including the Global Intranet Forum and Digital Workplace Experience conferences. She holds a BA in Psychology from the University of Missouri-Kansas City and specializes in digital workplace strategy, intranet design, content management, and employee experience.
