Spencer leads the North American division of ActiveOps - a provider of Decision Intelligence for service operations globally in Banking, Insurance, Healthcare and BPOs, delivering predictive and prescriptive insights to help our customers to make better decisions, faster.With a passion for operations management, Spencer helps organizations transform their service operations resulting in over 20% more capacity, over 30% boost in productivity, and significant business impact, quickly.
Spencer has over 30 years of experience leading sales and operations teams in North America, the UK, South Africa and India.
