Avianca Moves Harvey Legal AI Into Department-Wide Use After Pilot

Avianca is rolling out Harvey’s legal AI platform throughout its legal department, Harvey announced on November 13, 2026, after a pilot that delivered tailored training to 14 legal management units.

The legal organization works in Spanish, Portuguese, and English on aviation, regulatory, and commercial matters. Its remit covers Colombia, El Salvador, and Brazil, alongside regional businesses including Cargo, Deprisa, and LifeMiles. The deployment therefore reaches a multilingual legal function whose work crosses national borders and business lines, giving Harvey a role in a varied set of day-to-day legal matters.

Avianca has more than 100 years of history, which the announcement connects to legal expertise developed across its markets. That background shapes the rollout’s documented workflow: it is built around materials the legal organization already owns, making Avianca’s existing expertise a foundation for AI-assisted work.

Internal Documents and Word Workflows

Through Harvey’s Vault, lawyers can search and build on aircraft lease and maintenance clause libraries, regulatory filings, framework contracts, and M&A documents. Those materials span aviation-specific terms and wider regulatory and transactional work. Vault’s role is consequently tied to retrieving and developing documents already held by the legal team, grounding the document-search workflow in materials that reflect Avianca’s own legal work.

Harvey’s Word add-in enables drafting and review directly in Word. Its comparison function lets lawyers compare clauses with Avianca’s standards, giving that review an internal reference point supplied by the legal organization. Vault and the add-in consequently address complementary parts of document work: one provides access to the collections lawyers can search and develop, and the other supports work on the document and its clauses.

Pilot Training and Governance Reviews

Harvey also worked alongside Avianca’s team through security and AI governance reviews during the pilot. Combined with tailored instruction for the legal management units, that process covered both user preparation and institutional review before the wider deployment. The sequence places training and oversight ahead of broader use, making them components of the operating model Avianca is adopting.

“At Avianca, we are accelerating the digital transformation of our legal department by adopting artificial intelligence to strengthen legal management, compliance, and organizational efficiency. Harvey gives our lawyers the tools to work more efficiently and build on the collective knowledge of our legal organization,” said Richard Galindo, Avianca’s chief legal officer.

Harvey co-founder and CEO Winston Weinberg said the companies worked closely to bring the platform into Avianca’s everyday legal work.

The central consequence is that Avianca’s accumulated legal knowledge becomes part of the AI workflow itself. The open question is how consistently that shared foundation can serve the department’s varied matters while keeping the airline’s own clause standards at the center of drafting and review.